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October 6, 2017
Course 225 - Social Ecology - Listening to Community

Course Description:As any right of way and infrastructure professional will tell you, creating positive community engagement and impact is vital to the success of any infrastructure project. But they will also tell you that this is much easier said than done! This course will provide you with those vital leading edge skills to approach community engagement from a unique cultural awareness perspective- putting community first, at the frontend of the project, by actively listening to and engaging with the very people that will be impacted by the project. Participants will learn essential information on how to create authentic community engagement, how to discover human patterns that organically exist in the community, develop solutions to mitigate impact, and how to honestly listen to the people in the community in their own environment by learning how to visit the local restaurants, libraries, schools etc. where "life happens". With this new knowledge gained, infrastructure- based companies will able to incorporate community needs in the acquisition process.

Course Level: Intermediate


Course Tuition includes:
- Learning Guide
- Field Notebook
- Anthology

Who should take this course: This course is ideal for right of way and infrastructure professionals, any right of way professional involved in program management, consulting, or project communications/negotiations, as well as anyone interested in learning this highly valued and in-demand skill set.

Course Instructor:
James Kent is a global social ecologist, businessman, educator, lecturer and writer who advocates for using culture-based strategies when introducing projects to local communities. He has expertise in engaging community members in project planning with demonstrated success in generating cost savings, while building company and community goodwill. He introduced a Socially Responsive Management System into the U.S. Forest Service, and his latest work focuses on the emergence of citizen action networks, a process that is bringing about a paradigm shift in how citizen engagement functions in the 21st century.

Downloadable brochure
Printable brochure

Hotel Palomar
2 E Jefferson St.
Phoenix, AZ 85004
(602) 253-6633

Class is full and closed to registrations

Please contact Karen Williams (602 542-8857) if you have any questions.
In some cases, there might be a wait list.