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November 13-14, 2025Course 219 - Adult Communication Principles and Methods
219 - Adult Communication Principles and Methods
Glendale, AZ
November 13-14,2025
Credits 16 QEU/CEU
Credentialing:
- New SR/WA: A required intermediate course for the RWP certification
- Industry: An elective course that can be applied towards all four pathways in the Industry-Specific Pathways Program
- Specialist: An elective course for the R/W-AMC and R/W-NAC programs
At the conclusion of this course, you will be able to:
- Describe three different methods of communication: presentation, instruction, and facilitation;
- Understand the differences between each method and when to use them; and
- Demonstrate these three methods of communication.
Learning Guide
Instructor
Michele L. Folk, SR/WA, R/W-RAC, R/W-NAC, R/W-URAC
Dr. Michele L. Folk, SR/WA, R/W-RAC, R/W-URAC, R/W-NAC is a licensed Real Estate salesperson in the State of California, and she has 32 years of business experience with an extensive background in teaching, communication, relocation and negotiation. She currently serves as Director of Client Development at Transystems Inc. For the past 24 years, Dr. Folk`s primary focus has been on the management of acquisition and relocation activities, on both federally and non-federally funded projects, with a particular emphasis on relocation and projects involving the development and preservation of affordable housing. She serves in a programmatic oversight capacity for projects involving large-scale residential and non-residential relocations ensuring compliance with federal, state and local relocation laws. She is a certified CLIMB Instructor for many International Right-of-Way Association courses and is a regular panelist and presenter on relocation topics at industry conferences and seminars throughout the country. Dr. Folk is currently serving as the Chair of the International Relocation Assistance Committee.
Course Coordinator
Alyssa Strong R/W-RAC
Phone: (480)823-5558
E-mail: alyssavalverde@gmail.com
Tuition
IRWA Member Tuition - $455
IRWA Non-Member Tuition - $615
PDF of Course Materials - FREE
Printed Course Materials - Purchase online
To Register - download, complete and return the form below:
DOWNLOADABLE PDF CLASS BROCHURE
Location:
Glendale Regional Public Safety Training Center
11550 W Glendale Ave, Room 233
Glendale, AZ 85307
480-714-0840
Participant Capacity: 15
Start Time: 8am Mountain